When a alert from Paladin is received (phone call or SMS message), Paladin will require the alerted party to choose one of the following options:
- Continue
- This option will allow JAMS to resume a halted Sequence, assuming this is what triggered the alert.
- Restart Job
- This option will allow JAMS to restart the failed job that caused the alert.
- Escalate
- This option will increase the severity level of the Paladin event by one.
- Ignore
- This option will allow Paladin not to notify the user about this event for an hour.
- Resolve
- This option will resolve the Paladin event, so it will no longer create alerts.
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