Upgrading JAMS V7


Are you upgrading a V6 instance to V7?

Please contact JAMS Support or your account representative regarding V6 to V7 upgrade instructions. 


JAMS Scheduler - Upgrading Information 

The JAMS Scheduler for Windows can be upgraded directly over the top of an existing JAMS V7 installation.

  • You will run the new installation executable.
  • JAMS will upgrade any requisite components - including the database.

Note: Unchecking previously installed components in the executable will uninstall those components.



  1. JAMS Agents must be running JAMS V7.0.1441 or later to be fully compatible with later JAMS releases.
  2. Ensure all Agents are upgraded to V7.0.1441 or later before upgrading the JAMS Scheduler.
  3. Verify the user performing the upgrade has sysadmin (SA) rights to the database as this access is needed to properly update the database schema. 
  4. Perform a backup of the JAMS Database.


Important Upgrade Information 

When performing the upgrade process, please note the following:

  • Download the latest JAMS release.
  • Schedule a Maintenance Window, then wait for any executing Jobs to finish before starting a JAMS upgrade.
    • There should not be any Jobs running during any upgrade from V7.X to V7.X.
    • For further instructions on creating a maintenance window, see the Creating a Maintenance Window article.
  • Perform a backup of the JAMS Database.
  • During the upgrade, the JAMS installer will stop the appropriate JAMS Services.
    • Once the upgrade has completed, the JAMS Services will be restarted. 



  • If the JAMS Services were configured to run as a Domain account before the install took place, the JAMS Server and JAMS Scheduler service must be set back to run as the domain account. Windows will reset the JAMS Services to run as Local System when the services are updated.
  • Microsoft Dynamics AX 2012 R2 or Earlier add-on is being used then the relevant Dynamics AX MSI(s) for your environment must be re-installed, see the Microsoft Dynamics AX Add-ons - 2012 R2 and Earlier article.
  • If Windows Authentication is being used in the Web Client then the authentication mode will will need to be re-specified in the Web.config, see the Windows Authentication in the JAMS Web Client article. 


JAMS Client Installs - Upgrade Information 

Once the JAMS Server has been upgraded, the same installation executable can be used to upgrade any JAMS Client installs.

  • When presented with the list of JAMS Components, choose to upgrade only the JAMS Client when presented with the list of JAMS Components. 


JAMS Agent - Upgrade Information 

JAMS Agents can be upgraded by redeploying the Agents from the JAMS Client's "Agents" shortcut.

After upgrading JAMS, users may review their DBUpdate.log file, located at the following:

C:\Program Files\MVPSI\JAMS\Scheduler\DBUpdate.log by default. 



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