When a Job fails in JAMS, it can be manually restarted or resubmitted or automatically retried. For information on Sequence Jobs or Workflow Jobs, see Restarting, Resubmitting, and Retrying Sequence and Workflow Jobs.

The table below provides details on when to use each option. 

Manually Restarting a Failed Job

1. Click Monitor from the Shortcuts menu.
2. Right-click the failed Job and select Release.
3. On the Release Job dialog, ensure Release to run again is selected.
4. Set other options as needed.
5. Click Ok. The existing Job instance is restarted and any existing Parameters are saved.

Manually Resubmitting a Failed Job

1. Click Monitor or History from the Shortcuts menu.
2. Right-click the failed Job and select Submit.
3. Enter all applicable information.
4. Set the Parameters as necessary.
5. Click Submit Run Request. The new Job instance is created.  

Automatically Retrying a Failed Job

You can configure a Job to automatically retry after a failure by adding Recovery options to the properties of the Job. Like restarting a Job, a Job Recovery re-runs an existing Job instance and preserves any existing Parameters on the Job.

If a failed Job has Recovery options and is inside a Sequence or Workflow, the Job automatically executes its retry options within the Sequence or Workflow. The Job will retry only if the completion severity is Fatal or Error. 

Properties

Configuring Retry Properties for a Job

1. Click Definitions from the Shortcuts menu.
2. Right-click the Job and select Properties.
3. Click the Properties tab.
4. In the Schedule section, set the Retry Count and Retry Interval options as desired.
   In the example below, the Job is configured to retry 3 times with an interval of one minute between retries.
   
5. Save and Close the Job. The Job will now retry in the event of a failure. 

Related Articles

• Restarting, Resubmitting, and Retrying Failed Sequence Jobs and Workflow Jobs
• Scheduling Recurring Jobs